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Warranty

We offer an industry-leading complete one year or 5,000 copies full warranty (toner is included for black and white copiers). Extended warranty is also available. We offer 90 days warranty for the parts that we replaced, and 30 days warranty for all our services. (Note: This warranty is only covered if the machine is installed and serviced by our trained technician.) This warranty is covered only in the Tri-State area (Pennsylvania, New Jersey, and Delaware) other charges apply for services in other states. This offer is applied on all our black & white and color copiers, printers, scanners, faxes, and engineering copiers sold by “Hi-Tech Office Solutions.” The terms and conditions are written in the invoice. You are subject to the terms and conditions put forth in this warranty document, unless otherwise stated in the invoice, for the time periods described, beginning on the date the copier is purchased and received by the buyer.

NOTE: THE FOLLOWING CONDITIONS MUST BE FULFILLED, FOR OUR WARRANTY TO BECOME VALID

  • • The copier must be plugged into a surge filter and/or power protection device that is properly sized to support the power and filter requirements of the copier as stated by its service manual.
  • • The warranty does not cover damages that may have resulted from the buyer moving the copier. We recommend that your copier be moved by a certified copier technician.
  • • The warranty does not cover service issues that are the result of customer abuse or misuse.

We offer an industry-leading complete one year or 5,000 copies full warranty, which covers all parts, labor, and services. Extended warranty is available for purchase upon request. We offer a 90 days warranty for the parts that we replace, and a 30 days warranty for all our services. (Note: this warranty is only covered if the machine is installed and serviced by our trained technicians.) This warranty is covered only in the Tri-State area (Pennsylvania, New Jersey, and Delaware, other charges apply for services in other states.) This offer is applied on all our black & white and color copiers, printers, scanners, faxes, and engineering copiers sold by “Hi-Tech Office Solutions.” The terms and conditions are written in the invoice. You are subject to the terms and conditions put forth in this warranty document, unless, otherwise stated in the invoice. For exact warranty details, it begins on the date the copier is purchased and received by the buyer.

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